We have obtained the ISO-9002 certificate from LGAI (Laboratorio General de Ensayos e Investigaciones) on 13th. March 2000, which certifies that our quality system complies with UNE EN ISO 9002:1994.
LIMITED WARRANTY
All our Solution dyed Acrylics stand through their excellent color fastness. All utilized pigments which are injected into the fiber have a very high level of light fastness (7-8). All our shades remain rich in color and do no fade even after exposure to intense sunlight.
A limited warranty of 5 years is guaranteed on S.A. Recasens’ Solution Dyed Acrylic products and backed up by our fiber suppliers. The warranty protects against the loss of characteristics, rot, mildew and discoloration typical in normal atmospheric conditions. This warranty does not apply against deterioration of any kind due to abusive use, accidental burns, negligence, vandalism, perforations, natural disasters or acts of nature. Normal wear, weather soiling, or stains from environmental pollution or other sources are not covered.
The product must be properly installed and maintained. The warranty, if applicable, does not cover labor, frames, systems and installation supplied by the dealer.
S.A. Recasens makes no fitness of warranty for any particular purposes with respect to the goods being sold.
To obtain replacement fabric, call your Dealer. Upon verification, your dealer will send a certified letter containing the appropriate information and facts to S.A. Recasens.
S.A. Recasens agrees to replace, free of charge the appropriate amount of the defective fabric with the same fabric.
There are no warranties, expressed or implied, that extend beyond the description on the face of this agreement.
S.A. RECASENS holds since March 2000 the ISO-9002 certificate and all our Solution Dyed Acrylic Products are complying with norm UNE EN 13561 (Requirement for Awning installations in Europe)
CARE AND CLEANING
Proper care and cleaning should be taken to ensure the life of Solution Dyed Acrylic Products
For regular care and maintenance, the excessive dirt should be brushed from the fabric using a soft brush; the fabric should then be sprayed with warm water (not exceeding 30º C) and air-dried.
Periodically the fabric should undergo a more thorough cleaning. Again brush fabric with a soft bristled brush, spray with warm water then apply a gentle non-detergent soap, let stand for 10 to 20 minutes taking care not to let it dry, rinse thoroughly and air-dry. DO NOT USE DETERGENTS.